Customer Service  

Report Damaged Issue


Please Note: We are only able to service orders placed through our company. If you placed your order through the publisher or another source, you will need to contact them directly with your request.

If you receive an issue of your magazine in unacceptable condition (e.g., torn pages, dirty, missing cover, smeared ink, water/rain damage, etc.), we can request that the publisher re-send the issue or have your subscription extended to compensate for the damaged issue. It normally takes the publisher 4 to 8 weeks to re-send a weekly or monthly magazine. Daily subscriptions depend on availability in your area.

Report Damaged Issue

(an asterisk * indicates a required field)

*Your E-mail Address
   

Customer Number (if available)

*Name (First & Last)
 

*Street Address
 



*City, State, and Zip
     

Phone

*Magazine Title(s)
 

*Date(s) of damaged issue(s)
 

*Requested Action:
 

Note: For extensions, it will take about 2 issues for the new expiration date to show up on the mailing label of a monthly magazine and 3-4 issues on a weekly.

If you have the magazine address label, enter the information from the line that appears directly above your name and address:

Other Comments:

We will contact the publisher of your magazine and inform them of your problem. Thank you.

 

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