12/7/09 - New customer contacted us via chat - "Prompt answers and help through the process i was not having luck getting through by myself"
- Janet, CA
12/7/09 - Customer since 2007 contacted us via email - "Great service - prompt answers. Billing is correct with complete information on what you purchased and expiration dates displayed."
- Peggy, TX
12/4/09 - New customer contacted us via email - "I wrote, asking for a confirmation e-mail for a magazine I got my sister for Christmas. I received a reply, the NEXT day, saying the confirmation e-mail was sent, and must have gotten in my "Junk folder". She said I would receive another one, TOMARROW. That's what a call GREAT customer service!!!"
- Bobette, Amarillo, TX
12/3/09 - New customer contacted us by phone - "I was satisfied with the outcome because Kara the customer service rep. said she would e-mail me back the next day to confirm and she did."
- Rita, Brooklyn, NY
12/2/09 - Customer since 1990 contacted us by phone - "Because your staff responded to me. By the way I received my frist issue on 12/1/2009. Thanks!"
- Barbara Harvey, Tallahasee, FL
11/25/09 - "Kara was very polite, fast and efficient. She did an excellent job. I only give comments to those who deserve it and she did."
- Tonami, NE
11/24/09 - Customer since 2008 contacted us via chat - "Very fast and polite."
- Rodrigo, Las Vegas, NV
11/23/09 - Customer for over 20 years contacted us via chat - "Transaction done immediately"
- Gordon, Drexel Hill, PA
11/23/09 - Customer since 2008 contacted us via email - "Great customer service!"
- Joan, Linwood, NC
11/23/09 - New customer contacted us via chat - "very nice and courteous"
- Paula, Hot Springs, AK
11/20/09 - Customer since 2001 contacted us via chat - "It was quick and I received the info that i needed in less than five minutes"
- Ena, NY
11/20/09 - Customer for over 20 years contacted us by phone - "I have used your service for many years and find it easy to access even when traveling. the info and help is always good and the people seem to want to help in my needs and that you will match offers."
- Stuart, NM
11/20/09 - Customer since 1994 contacted us via chat - "Jessica was right there to assist me."
- Sharon Gollup, NJ
11/18/09 - "The chat is a great service. Thank You!"
- Adam
11/18/09 - New customer contacted us via email - "Jessica was very kind & helpful"
- Paul Cheng, Sunnyvale, CA
11/17/09 - Customer for over 20 years contacted us by phone - "very courteous & helpful"
- John, WV
11/17/09 - Customer since 2008 contacted us by phone - "She was pleasant. She understood the situation. She did what she said she would do and handled it very promptly. I am very happy that my granddaughter will soon be very happy with her magazines."
- Loueda, Fountain Green, UT
11/17/09 - Customer for over 20 years contacte us by phone - "As always,I get great customer service. That's why I continue to use your services."
- June McPherson, Chestnut Mountain, GA
11/15/09 - New customer contacted us by phone - "The representative answered my question in a timely matter and even followed up by email within 15 minutes of ending the phone call"
- Ben Kritzer, PA
11/14/09 - Customer since 2008 contacted us via email - "I appreciate your quick and prompt response."
- Dennis, CA
11/12/09 - New customer contacted us via chat - "the process went very smooth"
- Jeanette, DE
11/11/09 - New Customer - "Your representative pinpounted the precise reayson for the problem I had encountered previously when fillin out the order. Her recommendation resoulve the issue. I went online and filled out the information - as per her recommendation - wethout any further problems! I greatly apreciate the rep's clear verbal directions, as I'm a combat veteran who sustaind head wounds in Vietnam that impaired my short-term memory. I thank her immensely!"
- Charles, New Freedom, PA
11/11/09 - New customer contacted us via email - "You go above and beyond (in my opinion) to insure customer satisfaction. You have a customer for life."
- Risa, TX
11/11/09 - Customer since 2001 - "Rick was the associate that I worked with and he was pleasant and timely in his response regarding my account. While I usually prefer the phone request, the chat option was very helpful because of Rick's assistance. Your products definitely keep me informed..."
- Dashal Young, Milwaukee, WI
11/10/09 - Customer since 2008 contacted us via chat - "Very Very Helpful and Very Nice Thank-You!!!"
- Matt Richardson, Lynn Haven, FL
11/10/09 - Customer for over 20 years contacted us by phone - "Kristin was very polite and said she would contact the magazine for me and send me an email with the outcome of the call. I got the email today, a day after I called. I find this service to be exceptional. Usually other Customer Service does not reply this fast or not at all."
- Linda Heinz, CO